Terms

Down Range, Ltd
137 Abbots Road
Abbots Langley
HERTS
WD5 0BJ, United Kingdom

CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE: Solpria Terms and Conditions

ATTENTION: This is a legal agreement (the “Agreement”) between You, the individual, company or organization (“you,” “your,” or “Customer”) and Down Range, Ltd (“we,” “our” or “Company”). By ordering, accessing, using or purchasing Solpria (“Product”) through this website or related websites (collectively the “Website”), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or purchase of the Product.

IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE.

RETURN POLICY

(Applicable to all Products Ordered from Down Range, Ltd)
137 Abbots Road
Abbots Langley
HERTS
WD5 0BJ, United Kingdom

To return a Product for an exchange due to shipping damage you will need to obtain a Return Merchandize Authorization (“RMA”) number by contacting the Customer Care Department at +44 808 168 3668 . An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.

Please Note:
We cannot process or exchange Product marked “Return to Sender.”

To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. To return any product you must first contact our customer support at +44 808 168 3668.

We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.

FULFILLMENT HOUSEATTN: RETURNS 451 South 300 WestSalt Lake City, UT 84101